Legal policy
1. General
The purpose of this personal data protection policy is to inform you of our practices and of the conditions under which HIPANEMA S.A.R. L- Société Anonyme à Responsabilité Limitée registered in the Paris Trade and Companies Register under number B 750 123 291 and whose offices are located at 9/11 Rue Albert Einstein 93000 Bobigny (hereinafter referred to as "HIPANEMA", the "Company" or "we") collects, uses and stores your personal data (hereinafter referred to as the "Data") that you provide to us via our platform (the "Platform") accessible from the www.hipanema.com website or our partner websites.
This policy sets out how we handle the personal data that we collect and that you provide to us. We invite you to read this document carefully to find out about and understand our practices with regard to the processing of your personal data that we implement, and inform you that consultation and/or use of our Sites necessarily entails acceptance of this Policy.
2. What personal data do we collect and how is it collected?
Depending on the nature and purpose of your interaction with HIPANEMA (subscription to the newsletter, completion of contact forms, telephone calls, etc.), we may collect the following data:
Data that you send us directly when :
- You fill in forms (such as the newsletter registration form)
- Create an account to place an order
- You contact us, whether by telephone, email or any other means of communication, or when you send us a request.
The data we collect automatically when :
- You connect to our services using the social networking features made available to you. HIPANEMA will have access to some of the data (in particular, your first name, last name, photograph, e-mail address and number of Facebook friends) in your account on the said social network in accordance with the general terms of use of the social network concerned. We may also collect some of your Personal Data when you interact with features of these social networks, such as "Like" features.
- You visit our site or our partner sites. We may collect, in accordance with applicable legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as in particular your IP addresses, connection data, types and versions of Internet browsers used, types and versions of plugins in your browser, operating systems and platforms, data concerning your browsing on our Platform, in particular your browsing on the various URL pages of our Platforms, the content you access or consult, the search terms used, download errors, the duration of consultation of certain pages, the advertising identifier of your device, interactions with the page as well as any telephone number used to contact us. The technologies used to collect this information include cookies.
3. Who collects your personal data and with whom is it shared?
HIPANEMA is responsible for the processing of personal data and will make decisions regarding the purposes and methods of data processing and the instruments to be used, also including those employed as part of security measures.
In addition, as part of our business, and for external processing purposes, personal data may be communicated to external companies to ensure the management of the site and services. For example, your payment details are passed on to our payment service providers and to the banks that hold your account in order to carry out transactions linked to your purchases and to manage marketing operations.
The latter are bound by contractual obligations to respect the confidentiality of the Data and to use it solely for the purposes for which we transmit it to them.
Your Data may be transferred to any purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of HIPANEMA's assets due to uncertainties or bankruptcy, liquidation or other processes in which HIPANEMA's Website User Data is one of the transferred assets.
Finally, we may also disclose your Data:
- to comply with any legal mandate, statute or legal process, including governmental and regulatory requests;
- if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of HIPANEMA, its customers or other stakeholders. Such disclosure includes exchanging information with other companies and organizations for the purpose of protecting against fraud and counterfeiting.
Links to third party sites:
The Site may contain links to various social networking platforms managed on third party servers, by persons or organisations over which HIPANEMA has no control.
As a result, we cannot under any circumstances be held responsible for the way in which your Data is stored or used on the servers of these third parties.
We advise you to read the applicable data protection policy of each third party website you access via our Site in order to understand how your Data will be used.
4. What do we use your data for?
Your personal data is collected and processed for purposes strictly related to the use of the Website and its services, following registration on the Website and the purchase of items.
Your personal data may also be used for other processing operations, but in any case on terms compatible with these purposes. In particular, your personal data will be processed for the following purposes:
- to carry out the sale concluded between you and us and to provide you with the information and services requested;
- to send you, in accordance with applicable legal provisions and with your consent where required by law, marketing, advertising and promotional messages and information relating to the use of our services, or to suggest and advise you of goods or services which may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social networking platforms or third party sites. If you would like more information on this subject, we invite you to read the contractual documents of these platforms;
- provide you with all information concerning HIPANEMA's services and the purchase of items on www.hipanema.com (such as alerts that may be of interest to you, our news) by e-mail, SMS or any other means of communication;
- to provide you with information about web browsing, browser compatibility, and the viewing and loading of pages on www.hipanema.com;
- to assist us in maintaining a safe and secure environment on our Platform;
- To comply with our rights and obligations under contracts entered into with users and for any other legal purposes.
We also use cookies for marketing purposes:
- to improve your user experience, in particular by :
o enabling our site to recognise your hardware, so you don't have to provide the same information over and over again to perform the same task;
o recognising the user name and password you have already provided so that you do not have to re-enter them on every web page that requests them.
- analyse traffic and data on our site in order to :
o measure the number of users, thereby making the site easier to use and ensuring its ability to respond quickly to your requests;
o estimate browsing patterns and speed up your searches;
o help us understand how you use our site in order to improve it.
5. What security measures are in place to protect your data?
We have put in place security measures to minimise the risks of destruction or loss, even accidental, of this data, of unauthorised consultation or processing of the data or processing that does not comply with the collection purposes indicated in our Privacy Policy.
However, given the inherent characteristics of the Internet, we cannot guarantee that the security measures put in place to protect the website and for the transmission of data on www.hipanema.com limit or exclude any risk of unauthorised access to or loss of such data.
We cannot be held responsible for non-compliance with the confidentiality settings or security measures in place on our Sites.
We advise you to equip your computer with software tools to protect the transmission/reception of your data over the network, both input and output, (such as an up-to-date anti-virus system) and to ensure that your Internet service provider has taken the necessary measures to guarantee the security of data transmission over the network (such as, for example, firewalls and anti-spam filters).
6. What are your rights?
You have the right, at any time, to ask HIPANEMA to confirm whether or not personal data relating to you exists, even if it has not yet been recorded.
In addition, you are entitled to receive from HIPANEMA information on the origin of your personal data, the means and purposes of its processing, the reasoning behind any data processing carried out using electronic tools, details of the data controller and data processors, as well as an indication of the subjects or categories of subjects to whom your personal data may be disclosed or who may have access to it, for example in their capacity as data processors or data subjects.
Some of this information is contained in our Privacy Policy; to find out more, please contact us as indicated in article 8 below.
You are entitled at any time to obtain from HIPANEMA :
- the updating, rectification or, if you so wish, the integration of your personal information ;
- the deletion, conversion to an anonymous format or blocking of your personal data (which has been processed unlawfully), including data which does not need to be kept for the purposes for which it was collected and subsequently processed;
- confirmation that the operations carried out in accordance with the above paragraphs have been notified (with the content of said operations) to those to whom the information has been disclosed or communicated, except in situations where this is impossible or where the means employed are clearly disproportionate to the protection of rights.
You have the right to object, in whole or in part :
- for legitimate reasons, to the processing of your personal data, even if this processing complies with the purposes for which it was collected;
- to the processing of your personal data for advertising or direct marketing purposes or for the purpose of conducting marketing research or commercial communications.
You also have the right to define directives concerning the fate of your Data in the event of your death.
Before responding to your request, we may verify your identity and ask you to provide further information in order to respond to your request.
We will endeavour to respond to your request within a reasonable time and, in any event, within the time limits set by law.
7. Links to other websites and social networks
Our Platform may occasionally contain links to the websites of our partners or third party companies.
HIPANEMA does not control or monitor such sites or their content. HIPANEMA cannot be held responsible for the content of these sites and the rules adopted by them, including with regard to the protection of your privacy and the processing of your personal data during browsing operations.
We invite you to read their general conditions of use and their confidentiality policy before sending them your Personal Data.
www.hipanema.com provides a link to these websites solely to assist users in their search and browsing and to facilitate their connection to other sites via hypertext links. The activation of the link does not imply any recommendation or endorsement by HIPANEMA to access and browse these sites, nor any warranty regarding their content, services or goods provided by them and sold to Internet users.
8. Contact
If you have any questions about this privacy policy or any request relating to your personal data, you can contact us by email info@hipanema.com, or by post: Hipanema, 58 rue Charlot 75003 Paris, France.
9. Changes to our privacy policy
HIPANEMA may modify or simply update all or part of the Privacy Policy on www.hipanema.com, including when changes are made to the legal provisions or regulations governing data protection and protecting your rights. They will be binding as soon as they have been published on the website in this section. We therefore invite you to consult this page regularly to check the latest update of the www.hipanema.com Privacy Policy.